Booking Conditions

For a private booking you may pay for your course in full at the time of booking or at your first session.

For a corporate booking, an Invoice will be sent at time of booking and payment must be received for full course/workshop 7 days from receipt of invoice.

If you have to cancel the booking, you will receive a full refund of any monies paid if you notify us in writing 14 days before the start date of your course. You are entitled to a 50% refund for all bookings cancelled up to the commencement of your course, providing you notify us in writing prior to the commencement of your course. Once a course has commenced, no refunds are offered. In addition, The Voice Business will be entitled to claim the cost of any credit card fees and any non-refundable airfares/general expenses/accommodation/venue bookings made in relation to a Corporate course/ workshop booking.

If you book a session and do not notify us within 24 hrs of the session that you intend to miss it or do not turn up for your booked session, you will forfeit your session and be liable for a fee equal to the session fee.

In the unlikely event that a workshop/session has to be cancelled by The Voice Business you will be entitled to receive a full refund of any monies paid. Alternatively, you may choose to attend a future workshop/session of similar cost and duration. The Voice Business will not be held liable for any other costs that might be incurred as a result of the cancellation.

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